Mark Rosenthal, our Social Media Coordinator, brings a unique blend of creativity, communication, and crypto knowledge to the CoinFlip team. In addition to marketing, Mark does frontline customer support for CoinFlip’s Bitcoin ATMs—helping users navigate transactions, troubleshoot wallet issues, and understand the ins and outs of digital currency. This hands-on experience gives him a deep understanding of customer needs, common pain points, and the importance of clear, empathetic communication.

With more than 20 years of experience in creative writing and guerrilla marketing, Mark excels at connecting with audiences in authentic, engaging ways. His time in customer support sharpened his ability to break down complex topics and explain them in everyday language—an essential skill in the fast-evolving world of crypto. Today, he brings that same clarity and customer-first mindset to social media, where he represents the CoinFlip brand with both personality and professionalism.