Licenses

LICENSES

Alabama

Money Transmitter License, License Number 831

Alabama Securities Commission RSA Dexter Avenue Building

445 Dexter Avenue Suite 12000

Montgomery, AL 36104

Alaska

Money Transmitter License, License Number AKMT-016875

State of Alaska Department of Commerce, Community, & Economic Development Division of Banking & Securities

500 W. Seventh Ave, Suite 1850

Anchorage, AK 99501

Arkansas

Money Transmitter License, License Number 131667

Arkansas Securities Department

1 Commerce Way Suite 402 Little Rock, AR 72202

Arizona

Money Transmitter License

Arizona Department of Financial Institutions

100 N. 15th Avenue, Suite 261

Phoenix, AZ 85007

Connecticut

Money Transmission License, License Number MT-1975146

Connecticut Department of Banking, Consumer Credit Division

260 Constitution Plaza

Hartford, CT 06103-1800

District of Columbia

Money Transmitter License, License Number MTR1975146

District of Columbia Department of Insurance, Securities and Banking Bureau,

1050 First Street NE, Suite 801

Washington, DC 20002

Florida

Money Transmitter License, License Number FT230000477

Florida Office of Financial Regulation

200 E. Gaines Street, Tallahassee, FL 32399

Georgia

Money Transmitter License, License Number 1975146

Georgia Department of Banking and Finance

2990 Brandywine Road

Suite 200 Atlanta, GA 30341-5565

Illinois

Money Transmitter License, License Number MT.0000529

Illinois Department of Financial and Professional Regulations

320 West Washington Street, 3rd Floor

Springfield, IL 62786

Iowa

Money Services License, License Number 2024-0067

Iowa Division of Banking

200 E. Grand Avenue, Suite 300

Des Moines, Iowa 50309

Kansas

Money Transmitter License, License Number MT.0000300

Kansas Office of the State Bank Commissioner

700 SW Jackson St., Suite 300

Topeka, KS 66603-3796

Kentucky

Money Transmitter License, License Number SC858059

Kentucky Department of Financial Institutions

500 Mero Street, 2SW19

Frankfort, KY 40601

Louisiana

Virtual Currency Business Activity License

Louisiana Office of Financial Institutions Non-Depository Division

Residential Mortgage Lending

PO Box 94095

Baton Rouge, LA 70804-9095

Maine

Money Transmitter License

Maine Bureau of Consumer Credit Protection

Bureau of Consumer Credit Protection

35 State House Station

Augusta, ME 04333

Michigan

Money Transmitter License, License Number MT0026152

Michigan Department of Insurance and Financial Services

530 W Allegan St #7

Lansing, MI 48933

Minnesota

Money Transmitter License, License Number MN-MT-1975146

Minnesota Department of Commerce

85 7th Place East, Suite 280

Saint Paul, MN 55101

Mississippi

Money Transmitter License, License Number 1975146

Department of Banking and Consumer Finance

Consumer Finance Division

4780 I-55 North

5th Floor

Jackson, MS 39211

Nevada

Money Transmitter License, License Number MT11133

Nevada - FID

3300 W. Sahara Ave., Suite 250

Las Vegas, NV 89102, USA

New Mexico

Money Transmission License

New Mexico Financial Institutions Division

2550 Cerrillos Road, 3rd Floor

PO Box 25101 (87504)

Sante Fe, NM 87505

North Carolina

Money Transmitter License, License Number 217815

4309 Mail Service Center

Raleigh, NC 27699-4309

North Dakota

Money Transmitter License, License Number MT104462

North Dakota Department of Financial Institutions - Consumer Division

1200 Memorial Hwy

Bismarck, ND 58504

Oklahoma

Money Transmitter License

Oklahoma Banking Department

Director of Nondepository Institutions

2900 N. Lincoln Boulevard Oklahoma City, Oklahoma 73105

Ohio

Money Transmitter License, License Number OHMT 259

Ohio Division of Financial Institutions, Consumer Finance

Division of Financial Institutions Consumer Finance Licensing Section

77 South High Street, 21st Floor

Columbus, OH 43215

Oregon

Money Transmitter License

Oregon Division of Financial Regulations

350 Winter St. NE Room 410

Salem, OR 97309

Pennsylvania

Money Transmitter License, License Number 109981

PA Department of Banking and Securities, Non-Depository Licensing Office

17 North Second Street, Suite 1300

Harrisburg PA 17101

Puerto Rico

Money Transmitter License, License Number TM-142

Puerto Rico Bureau of Financial Institutions

PO Box 11855

San Juan, PR 00910-3855

Rhode Island

Currency Transmitter, License Number 20214255CT

State of Rhode Island Department of Business Regulation

Division of Banking

1511 Pontiac Avenue, Building 69-2

Cranston, RI 02920

South Carolina

Money Transmitter License

Office of the Attorney General

Money Services Division

Rembert C. Dennis Building

1000 Assembly Street

Columbia, SC 29201

South Dakota

Money Transmitter License, 1975146.MT

South Dakota Division of Banking

1714 Lincoln Ave., Suite 2

Pierre, SD 57501

Vermont

Money Transmitter, License Number MT-1975146

Vermont Department of Financial Regulation

Banking Division 89 Main Street

Montpelier, VT 05620-3101

Washington

Money Transmitter, License Number 550-MT-128458

Washington Department of Financial Institutions Division of Consumer Services

PO Box 41200

Olympia, WA 98504-1200

West Virginia

Money Transmitter License, License Number WVMT-1975146

West Virginia Division of Financial Institutions

900 Pennsylvania Avenue

Suite 306 Charleston, WV 25302-354

Wisconsin

Seller of Checks, License Number 240-SOC

Wisconsin Department of Financial Institutions

4822 Madison Yards Way, North Tower

Madison, WI 53705

Wyoming

Money Transmitter License, License Number 7395

Wyoming Division of Banking

2300 Capitol Avenue

2nd Floor

Cheyenne, WY 82002

DISCLOSURES

Alaska:

For Alaska Residents Only: If your issue is unresolved by GPD Holdings LLC and CF Preferred LLC (collectively "CoinFlip") (877-757-2646), please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here: Submit formal complaint form with supporting documents: Division of Banking & Securities, PO Box 110807, Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected] or call Nine Zero Seven, Four Six Five Two, Five Two One

Arizona:

If you have a complaint, please contact GPD Holdings LLC (“CoinFlip”) at 877-757-2646 or [email protected]. If you still have an unresolved complaint regarding GPD Holdings LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page

https://difi.az.gov/complaint

AZ e-Licensing Portal for filing a complaint:

AZDFI Consumer Complaint Portal: https://elicense.az.gov/ARDC_FileComplaint

AZ Financial Institutions Division: (602) 771-2800 | Toll-free: (800) 544-0708

CoinFlip is not liable for any non-delivery or delayed delivery of transactions for causes beyond its control. CoinFlip is not liable for any transaction delivered to the digital wallet provided by the customer. All transactions are final and non-refundable per CoinFlip’s Terms of Service, except for New Customers as defined by Arizona Law. Please contact CoinFlip’s Support Team at (877) 757-2646 (toll-free) if you believe you are entitled to a refund.

Arkansas:

If you have a complaint, please contact GPD Holdings LLC (“CoinFlip”) at 877-757-2646 or [email protected]. If you still have an unresolved complaint regarding GPD Holdings LLC's money transmission activity, you may file the completed complaint form https://securities.arkansas.gov/file-a-complaint-2/ by e-mailing to [email protected] or by mailing at: 1 COMMERCE WAY, SUITE 402 LITTLE ROCK, ARKANSAS 72202 TELEPHONE: (501) 324-9260 FACSIMILE: (501) 324-9268

CoinFlip is not liable for any non-delivery or delayed delivery of transactions for causes beyond its control. CoinFlip is not liable for any transaction delivered to the digital wallet provided by the customer. All transactions are final and non-refundable per CoinFlip’s Terms of Service, except for New Customers as defined by Arkansas Law. Please contact CoinFlip’s Support Team at (877) 757-2646 (toll-free) if you believe you are entitled to a refund.

Connecticut:

If you have a complaint, please contact the CoinFlip Support Team at (877) 757-2646 (toll-free). If you still have an unresolved complaint regarding CoinFlip's money transmission activity, you may file it by contacting the Connecticut Department of Banking. To make a complaint, please make a call contacting the following: Connecticut Department of Banking 260 Constitution Plaza, Hartford, CT 06103-1800 (Local) 860-240-8299 (Toll-Free) 800-831-7225.

WARNING: LOSSES DUE TO FRAUDULENT OR ACCIDENTAL TRANSACTIONS MAY NOT BE RECOVERABLE AND TRANSACTIONS IN VIRTUAL CURRENCY ARE IRREVERSIBLE.

Virtual currency transactions are irreversible and are used by persons seeking to defraud customers, including, but not limited to, a person impersonating a customer's loved one, threatening jail time, stating that a customer's identity has been stolen, insisting that a customer withdraw money from the customer's bank account and purchase cryptocurrency or alleging a customer's personal computer has been hacked.

CoinFlip is not liable for any non-delivery or delayed delivery of transactions for causes beyond its control. CoinFlip is not liable for any transaction delivered to the digital wallet provided by the customer. All transactions are final and non-refundable per CoinFlip’s Terms of Service, except for New Customers as defined by Connecticut Law. Please contact CoinFlip’s Support Team at (877) 757-2646 (toll-free) if you believe you are entitled to a refund.

District of Columbia:

If you have a complaint, please contact GPD Holdings LLC (“CoinFlip”) at 877-757-2646 or [email protected]. If you still have an unresolved complaint regarding GPD Holdings LLC’s money transmission activity, you may file it by contacting the Department at: District of Columbia Department of Insurance, Securities and Banking 1050 First St., NE, Suite 801 Washington, DC 20002 Phone: (202) 727-8000 Fax: (202) 354-1085 E-mail: [email protected] Consumer Complaint Form Mail-in Version https://disb.dc.gov/sites/default/files/dc/sites/disb/publication/attachments/DISB%20Consumer%20Complaints_final%20fillable.pdf

Florida:

If you have a complaint, please contact GPD Holdings LLC (“CoinFlip”) at 877-757-2646 or [email protected]. If you still have an unresolved complaint regarding GPD Holdings LLC’s money transmission activity, you may file it by contacting the Florida Office of Financial Regulation at: Online: https://flofr.gov/sitePages/FileAComplaint.htm. To file your complaint, you will need to register electronically through Online Services. A valid email address is required. Florida Office of Financial Regulation - Consumer Finance 200 E. Gaines Street, Tallahassee, FL 32399-0376 850-487-9687 FL Office of Financial Regulation Complaint Portal: https://flofr.gov/sitePages/FileAComplaint.htm

Georgia:

Idaho:

Unresolved consumer complaints regarding GPD Holdings LLC services may be directed to the Idaho Department of Finance. Formal complaints must be in writing, please download the form here:
https://www.finance.idaho.gov/complaints/documents/money-transmitters-complaint-form-fillable-web.pdf
Formal complaint forms may be submitted via:
Email: [email protected]
Mail: Idaho Department of Finance
11341 West Chinden Blvd.
Building 4, Floor 3
Boise, ID 83714

If you have questions regarding formal complaint, please call 1-888-346-3378

Illinois:

If you have a complaint, please contact GPD Holdings LLC (“CoinFlip”) at 877-757-2646 or [email protected]. If you still have an unresolved complaint regarding GPD Holdings LLC's money transmission activity, you may file it by contacting the Illinois Division of Banking at: Illinois Department of Financial and Professional Regulation Online: https://www.idfpr.com/DFI/DFIComplaintForm.asp Division of Financial Institutions Fill In and Print Complaint Form for Currency Exchange and Title Insurance https://www.idfpr.com/admin/DFI/F1717DFICHI.pdf

CoinFlip is not liable for any non-delivery or delayed delivery of transactions for causes beyond its control. CoinFlip is not liable for any transaction delivered to the digital wallet provided by the customer. All transactions are final and non-refundable per CoinFlip’s Terms of Service, except for New Customers as defined by Illinois Law. Please contact CoinFlip’s Support Team at (877) 757-2646 (toll-free) if you believe you are entitled to a refund.

Iowa:

Please note the following disclosures associated with virtual currency:

- Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

- Transactions in virtual currency may be irreversible, and, accordingly, losses due to fraudulent, mistaken or accidental transactions may not be recoverable.  If you believe you did not authorize a particular transaction or that a transaction was incorrectly carried out, you must contact us as soon as possible. Reporting an unauthorized transaction does not guarantee CoinFlip will be able to reverse the transaction or reimburse you for the transaction.

CoinFlip is not liable for any non-delivery or delayed delivery of transactions for causes beyond its control. CoinFlip is not liable for any transaction delivered to the digital wallet provided by the customer. All transactions are final and non-refundable per CoinFlip’s Terms of Service, except for as defined by Iowa Law. Please contact CoinFlip’s Support Team at (877) 757-2646 (toll-free) if you believe you are entitled to a refund.

Kansas:

If you have a complaint, please contact GPD Holdings LLC (“CoinFlip”) at 877-757-2646 or [email protected]. If you still have an unresolved complaint regarding GPD Holdings LLC's money transmission activity, you may file it by contacting the Office of the State Bank Commissioner. If submitting electronically, submit your complaint here: https://www.osbckansas.org/consumers/file-a-complaint/ Mail or fax the completed consumer assistance form and attachments to: Kansas Office of the State Bank Commissioner Attn: Consumer Affairs 700 SW Jackson St, Suite 300 Topeka, KS 66603 Fax: (785) 371-1229 Email: [email protected]

Louisiana:

Please note the following disclosures associated with virtual currency:

- Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the value of virtual currency.

- Transaction in virtual currency may be irreversible, and accordingly, losses due to fraudulent or accidental transactions may not be recoverable.

- Some virtual currency transactions may be immediately effective when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction.

- The value of virtual currency may be derived from the continued willingness of market participants to exchange legal tender for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency if the market for the virtual currency declines or collapses for an extended period of time.

- Any surety bond required by law for the benefit of customers may not be sufficient to cover all losses incurred by customers.

- Customers should perform research before purchasing or investing in virtual currency.

- Please see CoinFlip’s Privacy Policy, which describes how CoinFlip collects, uses and discloses personal information.

Minnesota:

If you have a complaint, please contact the CoinFlip Support Team at (877) 757-2646 (toll-free). If you still have an unresolved complaint regarding CoinFlip's money transmission activity, you may file it by contacting the Minnesota Department of Commerce. To make a complaint, please make a call contacting the following: Minnesota Department of Commerce 85 8th Place East, Suite 208 Saint Paul, MN 55101 (Local) 651-539-1500 (Complaints) 651-539-1600.

Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

CoinFlip is not liable for any non-delivery or delayed delivery of transactions for causes beyond its control. CoinFlip is not liable for any transaction delivered to the digital wallet provided by the customer. All transactions are final and non-refundable per CoinFlip’s Terms of Service, except for New Customers as defined by Minnesota Law. Please contact CoinFlip’s Support Team at (877) 757-2646 (toll-free) if you believe you are entitled to a refund.

Mississippi:

The Mississippi Department of Banking & Consumer Finance recommends that you attempt to resolve your complaint with the financial institution first by contacting GPD Holdings LLC (“CoinFlip”) at 877-757-2646 or [email protected] to allow the opportunity to resolve the issue(s). If you still have an unresolved complaint regarding GPD Holdings LLC's money transmission activity, you may file you complain online at https://dbcf.ms.gov/complaint-form/

Nevada:

GPD Holdings LLC is licensed by the Nevada Department of Business and Industry as a money transmitter.

If you have a complaint, please contact the CoinFlip Support Team at (877) 757-2646 (toll-free). If you still have an unresolved complaint regarding CoinFlip's money transmission activity, you may contact the Nevada Department of Business and Industry, 3300 W. Sahara Ave., Suite 250, Las Vegas, Nevada 89102, (702) 486-4120.

North Dakota:

GPD Holdings LLC (“CoinFlip”) is licensed by the North Dakota Department of Financial Institutions as a money transmitter. If you have a question or complaint, please first contact the consumer assistance division of CoinFlip at 877-757-2646 or [email protected], or at its mailing address: 433 W. Van Buren Street, Suite 1050N, Chicago, IL 60607. If you have an unresolved question or complaint regarding the money transmission services provided by CoinFlip, you may contact the North Dakota Department of Financial Institutions at (701) 328-9933.

Please note the following disclosures associated with virtual currency: 

Rhode Island:

Please note the following disclosures associated with virtual currency: 

CoinFlip is not liable for any non-delivery or delayed delivery of transactions for causes beyond its control. CoinFlip is not liable for any transaction delivered to the digital wallet provided by the customer. All transactions are final and non-refundable per CoinFlip’s Terms of Service, except for New Customers and fees for Existing Customers as defined by Rhode Island. Please contact CoinFlip’s Support Team at (877) 757-2646 (toll-free) if you believe you are entitled to a refund.

South Carolina:

If you have a complaint, please contact the CoinFlip Support Team at (877) 757-2646 (toll-free). If you still have an unresolved complaint regarding the company's (money transmission) activity, please direct your complaint to the South Carolina Attorney General, Alan Wilson. You may do so by contacting the South Carolina Money Services Division, 1000 Assembly Street, Columbia SC 29201, 1-803-734-1221 or using this linked form: https://www.scag.gov/inside-the-office/legal-services-division/money-services/submit-a-money-transmitters-complaint/.

Texas:

If you have a complaint, please contact the CoinFlip Support Team at (877) 757-2646 (toll-free), if you still have an unresolved complaint regarding the company's (money transmission) activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov.

Vermont:

If you have a complaint, please contact the CoinFlip Support Team at (877) 757-2646 (toll-free), if your complaint remains unresolved, please contact the Vermont Department of Financial Regulations utilizing this form, Banking Consumer Complaint Form | Department of Financial Regulation (vermont.gov).

Washington:

Please note the following disclosures associated with virtual currency:

- The nature of virtual currency may lead to an increased risk of fraud or cyber attack.